Frequently Asked Questions About Eco-Friendly House Cleaning

Our maids go all over the valley of the sun! We service the entire Maricopa County area and all of its cities. 

Most homes in Phoenix cost around **$15.30 per 100 sq. ft.** for an initial cleaning and about **$20.00 per 100 sq. ft.** for move-in or move-out cleanings. 

An initial deep clean is subject to a minimum rate of $239.00 and a Move clean is subject to a minimum of $310.00

Yes, as long as it fits within our minimum fee levels! 

Let us  know your budget before we begin, and we’ll prioritize tasks. We can adjust tasks, skip seldom-used rooms, or modify rotational items to create a package that meets your needs.Otherwise, we perform a full top-to-bottom clean based on typical pricing. 

It depends.

If your previous service maintained your home well, the cleaning may align with our standard maintenance rate. If not, a deep initial clean restores your home and makes ongoing care easier.

Unused rooms may reduce cost. Homes with multiple pets, especially shedding breeds, may slightly increase pricing. Listed rates reflect typical homes of each size.

Our standard recurring service starts with a comprehensive initial clean, then maintains your home using a **rotational checklist**. Deep cleaning is achieved within a **two-visit cycle**. [See full services here] https://housecleaningphoenix.ai/what-is-included

Yes, we bring our own cleaning supplies and equipment. However, if you have any special requests, please let us know and we'll do our best to accommodate them.

We accept **Checks, Amex, Discover, Mastercard, and Visa**. PayPal or cash by arrangement. 

Yes! Pre-pay for multiple visits and save:   

- 5% off 6 visits  

- 7% off 10 visits  

- 10% off 15 visits

Teams usually have **3 maids**, though some visits may have 2 or 4. 

Whenever possible, yes! Consistency improves efficiency and allows you to build a positive relationship with your team.

Yes. PurMaid is fully bonded and insured. Proof is available upon request.

We use **eco-friendly, plant-based, non-animal-tested products**, most from our own brand. Light fragrances come from natural essential oils, ideal for allergy-sensitive homes.

We can offer specific times if you are the first stop of the day. We try to accommodate other windows, but arrivals later in the day may vary. Flexible access options help avoid scheduling conflicts.

Yes, as long as your equipment is safe and manageable. Non-toxic products are required.

Yes, but clearing surfaces helps us clean more efficiently.

Yes, but clearing surfaces helps us clean more efficiently.

Our standard recurring service works for most homes, but we can customize tasks to meet unique needs.

Clearing surfaces and floors is helpful but not required. Provide guidance if certain items need special attention.

We can clean around friendly pets. Aggressive or disruptive animals should be secured. Let us know if any pets cannot go outdoors to prevent escapes.

Yes! We’re happy to provide contact information for current clients who can share their experience.